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Support Engineer

Experience: 2 years to 5 years
Number of Open Positions:  4

Roles & Responsibilities

  • As a production support engineer, you would be responsible for resolving the production support issues with in given SLA.
  • You would do the RCA for the production issues and coordinate with development team for permanent fixes.
  • Participate in knowledge transfer to ensure better grasp of the product and domain. Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
  • Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team.


  • Knowledge of OS (Linux, Unix and Windows).
  • Hands on Experience on Oracle, SQL, MySQL.
  • Knowledge on Patch deployments and server configurations
  • Excellent written & verbal communication
  • Good analytical and problem-solving abilities
  • Good team player with the ability to deliver within schedules.
Job Category: Development Testing
Job Type: Full Time
Job Location: Chennai Noida

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