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Application Support

Roles & Responsibilities

  • As a production support engineer, you would be responsible for resolving the production support issues with in given SLA.
  • You would do the RCA for the production issues and coordinate with development team for permanent fixes.
  • Participate in knowledge transfer to ensure better grasp of the product and domain. Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
  • Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team.

Requirements

  • Knowledge of OS (Linux, Unix and Windows).
  • Hands on Experience on Oracle, SQL, MySQL.
  • Knowledge on Patch deployments and server configurations
  • Excellent written & verbal communication
  • Good analytical and problem-solving abilities
  • Good team player with the ability to deliver within schedules.

Experience: 3 to 7 years
Number of Open Positions:  4
Type: Full Time (Permanent)
Qualification: BE/ B.Tech/ B.Sc (CS)/ M.Sc (CS)
Notice Period: Immediate/ Serving Notice Period/ Less than 30 days

Job Category: Development Testing
Job Type: Full Time
Job Location: Chennai Noida

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Anandan S

Head - Finance

Anandan brings over 26 years of extensive experience in Finance, Accounts, HR, and Administration. He currently serves as the Head of Finance at Hotfoot, where he oversees strategic financial planning, statutory compliance, and payroll playing a key role in aligning operational excellence with organizational goals.

 

Anandan is a postgraduate in Commerce from Annamalai University and holds a bachelor’s degree in Commerce from Pachaiyappa’s College, University of Madras. He is proficient in SAP ECC 6 (FI Module), Tally Prime, and various ERP systems, with strong expertise in statutory compliance, budgeting, MIS, and corporate finance.

 

With his deep industry knowledge, hands-on leadership, and cross-functional capabilities, Anandan continues to be a pillar of strategic guidance and operational strength at Hotfoot.

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Suresh Krishnamoorthy

Director - Product Services

Suresh Krishnamoorthy is the Director of Product Services at Hotfoot, bringing over 30 years of experience in the IT/ ITES industry across enterprise products, applications, and services. His expertise spans vendor governance, regulatory compliance, and ICT solutions across multiple sectors, including telecom, healthcare, SMB, education, and government.

 

Before joining Hotfoot, Suresh served as the Head of Vendor Governance, Compliance & Internal Audit for IT at Cholamandalam Investment and Finance Company Limited, where he played a key role in strengthening financial services governance through strategic risk management and compliance frameworks. His deep industry knowledge and leadership experience drive operational excellence and innovation in product services.

 

At Hotfoot, Suresh leads the Product Services division, focusing on advancing product services business, and aligning product strategies with evolving market demands.

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