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Application Support

Roles & Responsibilities

  • As a production support engineer, you would be responsible for resolving the production support issues with in given SLA.
  • You would do the RCA for the production issues and coordinate with development team for permanent fixes.
  • Participate in knowledge transfer to ensure better grasp of the product and domain. Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.
  • Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environments.
  • Monitor process and software changes that impact production support, communicate project information to the production support staff and raise production support issues to the project team.

Requirements

  • Knowledge of OS (Linux, Unix and Windows).
  • Hands on Experience on Oracle, SQL, MySQL.
  • Knowledge on Patch deployments and server configurations
  • Excellent written & verbal communication
  • Good analytical and problem-solving abilities
  • Good team player with the ability to deliver within schedules.

Experience: 3 to 7 years
Number of Open Positions:  4
Type: Full Time (Permanent)
Qualification: BE/ B.Tech/ B.Sc (CS)/ M.Sc (CS)
Notice Period: Immediate/ Serving Notice Period/ Less than 30 days

Job Category: Development Testing
Job Type: Full Time
Job Location: Chennai Noida

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Siva Senthil K

Senior Software Architect - Applied Intelligence

With nearly two decades of experience in software development and over 15 years of architectural expertise, our Senior Software Architect brings a strategic vision to Applied Intelligence. His journey, which began in 2005, is defined by a relentless passion for innovation, intelligent systems, and enterprise-scale solutions.

 

He is an expert in designing and scaling intelligent platforms using a rich suite of tools and cloud ecosystems including Microsoft Azure (Azure OpenAI, Cognitive Services, ML Studio, Kubernetes, Cosmos DB, Synapse, and IoT), and AWS (SageMaker, Lambda, Glue, and CloudFormation). A strong advocate of clean architecture and modern software patterns, he has deep hands-on expertise in .NET technologies (ASP.NET Core, xUnit, WPF, MAUI), alongside advanced machine learning frameworks such as PyTorch, TensorFlow, ML.NET, and AutoML.

 

Fluent in multiple programming languages with roots in C# and Python. JavaScript and Java is not far off for him. He has also dabbled into emerging niche languages like rust and go on his own time to stay relevant with shifting contours in the way problems are solved in modern day startups. He seamlessly bridges cloud-native innovation with AI/ ML applications to solve complex real-world problems.

 

Driven by purpose and precision, he leads with a blend of technical mastery, strategic insight, and a forward-thinking approach to building the intelligent systems of tomorrow.

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Anandan S

Head - Finance

Anandan brings over 26 years of extensive experience in Finance, Accounts, HR, and Administration. He currently serves as the Head of Finance at Hotfoot, where he oversees strategic financial planning, statutory compliance, and payroll playing a key role in aligning operational excellence with organizational goals.

 

Anandan is a postgraduate in Commerce from Annamalai University and holds a bachelor’s degree in Commerce from Pachaiyappa’s College, University of Madras. He is proficient in SAP ECC 6 (FI Module), Tally Prime, and various ERP systems, with strong expertise in statutory compliance, budgeting, MIS, and corporate finance.

 

With his deep industry knowledge, hands-on leadership, and cross-functional capabilities, Anandan continues to be a pillar of strategic guidance and operational strength at Hotfoot.

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Suresh Krishnamoorthy

Director - Product Services

Suresh Krishnamoorthy is the Director of Product Services at Hotfoot, bringing over 30 years of experience in the IT/ ITES industry across enterprise products, applications, and services. His expertise spans vendor governance, regulatory compliance, and ICT solutions across multiple sectors, including telecom, healthcare, SMB, education, and government.

 

Before joining Hotfoot, Suresh served as the Head of Vendor Governance, Compliance & Internal Audit for IT at Cholamandalam Investment and Finance Company Limited, where he played a key role in strengthening financial services governance through strategic risk management and compliance frameworks. His deep industry knowledge and leadership experience drive operational excellence and innovation in product services.

 

At Hotfoot, Suresh leads the Product Services division, focusing on advancing product services business, and aligning product strategies with evolving market demands.

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