Roles and responsibilities:
- Manage the team for the Delivery and also have individual contribution for complex tasks.
- Should be the escalation point for the customer and manage the customer experience.
- Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks
- Possess knowledge and be a SME in areas of Software Development Lifecycle – BA Skills and/or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot Product offerings.
- Work closely with Department head and plan product roadmaps, team structuring and process improvements.
- Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective
- Identify a new requirement/feature built as a Customization or a Product Built
- To cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions
- Team Management
- Project & Task Planning
- Built and groom team members for skills, knowledge and exposure
- Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS/Lending Software Solutions.
- Collaborate with stakeholders to gather and document detailed business requirements.
- Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.
- Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.
- Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.
- Support project planning activities, including budgeting, forecasting, and variance analysis.
- Perform risk analysis to identify potential obstacles and propose mitigation strategies.
- Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.
- Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder updates.
Required Skills:
- Minimum qualification – B.Com/BBA/M.com /BMS/MBA
- 7+ Years
- Team Building & Training
- Project/Sprint Planning and Resource Allocation
- Project Management Tools – Jira/Zoho Projects
- Agile Processes
- Excellent communication both verbal/written
- Customer Relationship Management
- Technical Knowledge – Basic knowledge on components of Software-Hardware-Network Integrations knowhow
- Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma.
Location: Chennai, Noida, Mumbai
Experience: 7+ years
Notice period: Immediate Joiner, less than 30 days
