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Senior Business Analyst

Roles and Responsibilities

  • Manage the team for the Delivery and also have individual contribution for complex tasks.
  • Should be the escalation point for the customer and manage the customer experience.
  • Play a key role in bringing all stakeholders to same page and bring transparency in the process and highlight Project risks
  • Possess knowledge and be a SME in areas of Software Development Lifecycle – BA Skills and/or Lending Domain, which would be then complemented by the knowledge gained from the Hotfoot  Product offerings. 
  • Work closely with Department head and plan product roadmaps, team structuring and process improvements. 
  • Identify the requirements and bring most optimal solutions for the clients which can be implemented faster and are cost effective
  • Identify a new requirement/feature built as a Customization or a Product Built
  • To cross reference against multiple implementation and find an existing re-usable solution and/or purpose efficient solutions
  • Team Management
  • Project & Task Planning
  • Built and groom team members for skills, knowledge and exposure
  • Conduct comprehensive business analysis to identify and outline problems, opportunities, and solutions related to LOS/Lending Software Solutions.
  • Collaborate with stakeholders to gather and document detailed business requirements.
  • Elicit, document, and translate customer needs into clear and actionable technical specifications for development teams.
  • Create and maintain thorough documentation including technical specifications, user manuals, process flows, and business models.
  • Facilitate the design and development of software solutions that align with business goals, ensuring consistency with technical requirements.
  • Support project planning activities, including budgeting, forecasting, and variance analysis.
  • Perform risk analysis to identify potential obstacles and propose mitigation strategies.
  • Lead and support User Acceptance Testing (UAT) processes, ensuring that the delivered solution meets business requirements.
  • Prepare reports on project performance, including impact analysis, progress tracking, and stakeholder updates.

Required Skills

  • Minimum qualification – B.Com/BBA/M.com /BMS/MBA
  • 7+ Years
  • Team Building & Training
  • Project/Sprint Planning and Resource Allocation
  • Project Management Tools – Jira/Zoho Projects
  • Agile Processes
  • Excellent communication both verbal/written
  • Customer Relationship Management
  • Technical Knowledge – Basic knowledge on components of Software-Hardware-Network Integrations knowhow
  • Experience with tools such as Ms Office, Google Workspace, Jira, Postman, Draw.io and Figma.

Location: Chennai, Noida, Mumbai

Experience: 7+ years

Notice period: Immediate Joiner, less than 30 days 

Job Type: Full Time
Job Location: Chennai Noida

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Anandan S

Head - Finance

Anandan brings over 26 years of extensive experience in Finance, Accounts, HR, and Administration. He currently serves as the Head of Finance at Hotfoot, where he oversees strategic financial planning, statutory compliance, and payroll playing a key role in aligning operational excellence with organizational goals.

 

Anandan is a postgraduate in Commerce from Annamalai University and holds a bachelor’s degree in Commerce from Pachaiyappa’s College, University of Madras. He is proficient in SAP ECC 6 (FI Module), Tally Prime, and various ERP systems, with strong expertise in statutory compliance, budgeting, MIS, and corporate finance.

 

With his deep industry knowledge, hands-on leadership, and cross-functional capabilities, Anandan continues to be a pillar of strategic guidance and operational strength at Hotfoot.

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Suresh Krishnamoorthy

Director - Product Services

Suresh Krishnamoorthy is the Director of Product Services at Hotfoot, bringing over 30 years of experience in the IT/ ITES industry across enterprise products, applications, and services. His expertise spans vendor governance, regulatory compliance, and ICT solutions across multiple sectors, including telecom, healthcare, SMB, education, and government.

 

Before joining Hotfoot, Suresh served as the Head of Vendor Governance, Compliance & Internal Audit for IT at Cholamandalam Investment and Finance Company Limited, where he played a key role in strengthening financial services governance through strategic risk management and compliance frameworks. His deep industry knowledge and leadership experience drive operational excellence and innovation in product services.

 

At Hotfoot, Suresh leads the Product Services division, focusing on advancing product services business, and aligning product strategies with evolving market demands.

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